Each piece is hand-crafted by me upon receipt of payment. Please allow 1-2 weeks for the creation of your custom jewelry and please remember, each piece is hand-stamped and imperfections add to the charm.
We can’t refund payments on custom orders, but we want you to be happy. Please email us at firstname.lastname@example.org and we’ll see what we can do. If the error occurs on our end, we are happy to refund your shipping fees.
We have shipping options of usps mail, and usps transit time takes 4-6 business days International shipping can take over a month depending on the destination’s customs regulations.
Occasionally items will go on back-order. We will let you know as soon as possible if this occurs and we cannot guarantee availability of any design.
around the holidays orders may be delayed. We will notify you if this is the case.
We here at Liv & B Designs want you to be happy with the piece you have chosen. It gives me great pleasure in knowing that the piece of jewelry that you have purchased has made you feel special in some way.
However, if you are not satisfied with your purchase you may return it unworn with the original receipt. We DO NOT accept or return Special Orders, like Hand stamped items, wedding and special occasions etc.
If there is a defect in craftmanship I will be happy to return or exchange within 30 days of purchase.
The hand stamped pieces can not be hand stamped on the back side of the piece, however if you choose to purchase the PMC ( precious metal clay), we can stamp almost anything. We only send out the best quality.We do our very best to get things done quickly and provide the best quality.
Please allow up to 2 weeks to complete your custom hand stamped order. Custom orders are non-refundable, but we want you to be happy with your purchase. Please send me an email and we will see what we can do for you.W
We create a lot of one of a kind jewelry, which will be stated in the description of each listing. We strive to bring uniqueness to our line because no two people are alike, and neither should the jewelry. We will always try to find a comparable piece if your desired piece goes on back order. We will contact you as soon as possible to resolve the issue.
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