Our Wholesale Terms & Conditions
We love our retailers and are always happy to share our products with new shops!
HOW TO ORDER:
You can order through our website, and if you get stuck, call us.
If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can adjust your invoice based on stock.
All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping. Wholesale pricing will show when you are logged in to your account. Prices are subject to change without notice.
We will cover 50% of the shipping costs for any domestic orders over $750. We cover the cost of postal insurance for any shipments through USPS.
A minimum order of $350 is required on opening orders that include cacti and/or pillows. Initial orders for new accounts must be paid for before items are shipped out. We will contact you with your order total and a digital invoice.
$150 minimum order is required for re-orders.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed firstname.lastname@example.org within 48 hours.
METHOD OF PAYMENT:
Payments through our website is an acceptable form of payment.
DELIVERY & SHIPPING:
Please allow up to 2-4 weeks for your order to ship. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges.
NATURE OF HANDMADE PRODUCTS:
All of our products are handmade. Due to the nature of our production method, each product may vary slightly.
DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Please contact Liv & B at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
At this time, we are not able to do consignment.