Shipping policy

Shipping & Delivery

Lead Times

Retail orders ship out from our studio within 3 to 5 business days after payment has been received for your order. Lead times are not guaranteed and subject to change during busier times of year and times that our studio is closed.

Some items are made to order and will have a longer processing time. 

Shipping

All orders ship via USPS or UPS with tracking. Once the package has been shipped, Liv & B LLC is not responsible for loss or damages to items. Please contact USPS or UPS directly for any issues regarding your shipment.

Returned Shipments

If your shipment comes back to our studio for any reason, we can ship out again for an additional shipping fee. To avoid returned shipments, please ensure that your shipping address is correct at checkout or get in touch with us before your order ships. Once the shipment goes out the door, we are not able to adjust shipments or delivery addresses.